ADVANCED PHONE SOLUTIONS FOR SMALL BUSINESSES

As a small business, every call counts, except the spam. Whether you are on a job, with a customer, or it is after hours, having a call flow system working in the background can be the difference between losing or gaining a customer.

No special gear needed — everything works straight from your mobile.

SOUND FAMILIAR?

Every tradie and small business owner knows these daily frustrations

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DROPPING TOOLS FOR SPAM

"I'm up a ladder, covered in paint, and my phone rings. I climb down, answer it... and it's another bloody spam call about solar panels."

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NO WORK-LIFE BALANCE

"It's 8pm on a Saturday. I'm having dinner with the family and my work phone rings. Do I answer? What if it's an emergency? What if it's a big job?"

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LOSING CUSTOMERS

"I'm on a job and can't pick up. By the time I call back, they've already booked someone else. That's $2,000 gone to a competitor."

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VOICEMAIL BLACK HOLE

"People don't leave proper messages. Just 'Hi, call me back' with no name, no number, no details. How am I supposed to follow up?"

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MONDAY MORNING PANIC

"Weekend's over and I've got 15 missed calls. Half are spam, half are real customers. Now I'm spending Monday morning playing phone tag instead of working."

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NOISY BACKGROUND CALLS

"I'm trying to sound professional, but there's traffic, tools, and background noise. It just doesn't come across well to customers."

IF THIS IS YOUR REALITY, YOU NEED A BETTER PHONE SYSTEM.

One that works for you, not against you.

EXPERIENCE OUR SAMPLE CALL FLOWS

Click to experience exactly what your customers would hear when they call

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ELECTRICIAN

Professional electrical services

handyman

BUILDER

Construction & renovation

plumbing

PLUMBER

Plumbing & gas fitting

HERE'S HOW A CALL FLOW SOLVES THIS

Professional phone systems designed for Australian small businesses

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HOW IT WORKS

Your Digital Receptionist, on the job 24/7

A DIGITAL RECEPTIONIST GREETS EVERY CALLER, FILTERS OUT SPAM, AND MAKES SURE GENUINE CUSTOMERS REACH THE RIGHT PERSON. IT KEEPS YOUR PHONE LINE ORGANISED SO YOU CAN STAY FOCUSED ON THE WORK THAT MATTERS.

All this happens before the call reaches your mobile, so what you hear is just a normal phone call — without the spam or interruptions.

From your end, calls come through just like normal. Behind the scenes, your Digital Receptionist filters spam, directs customers, and only sends real calls to your mobile.

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1. FRIENDLY GREETING

Welcomes callers with your business name and professional message

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2. SMART MENU

Guides customers to the right option: quotes, bookings, emergencies, so they're always directed to the right place

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3. SPAM FILTER

Blocks known spam numbers before they ever ring your phone

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4. PRIORITY ROUTING

Connects real customers straight to you and keeps everything else handled

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With Kimpton Calls, your Digital Receptionist is always on duty, protecting your time and keeping your business running smoothly.

Getting Started: You can keep your existing number, get a new one, or even forward calls while you test things out.

WHAT OUR CUSTOMERS SAY

Real feedback from tradies who've made the switch

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ISAIAH

MCL Electrical

"Even when you're flat out on the job or clocked off for the night, your phone system is working for you. It greets callers, blocks spam, and makes sure only genuine enquiries reach you. Your customers are looked after, and you're not stuck answering business calls on your personal phone at all hours."
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MIKE

Licensed Electrician, Adelaide

"I used to drop my tools 20 times a day for spam calls. Now my phone actually helps me get more customers instead of wasting my time."
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MARTIN

Wall-to-Wall Pool Renovations

"Before Kimpton Calls, I was missing work because I couldn't get to the phone while on-site. Half the calls that did come through were spam anyway. Now, the system answers for me, filters the junk, and makes sure real customers reach me. It sounds professional, saves time, and I haven't missed a genuine lead since."

OUR OFFERINGS

Choose the right phone solution for your business

QUALITY OF LIFE UPGRADE — $150

Keep it simple, stay connected.

A no-fuss phone setup for busy people.

  • • After hours, callers can leave a message so you can switch off
  • • Voicemails are sent straight to your email so you can listen and call back when you're free
  • • Calls still come through to your mobile as usual — the Digital Receptionist handles the calls if you're unavailable

Best for: solo operators who just want their phone to behave.

+ $15/month maintenance

TEMPLATED CALL FLOW — $250

Sound professional from day one.

Give callers a smooth, polished experience without the heavy lift.

  • • Pick a call flow that suits your trade or business — you can preview examples above
  • • Send us your greeting and we'll pop it in
  • • Calls still come through to your mobile as usual — the Digital Receptionist does all the sorting before it rings
  • • We'll set it up so customers reach the right place, first time

Best for: small businesses wanting to sound polished and stay organised.

+ $15/month maintenance

COMPLETE CALL FLOW SOLUTION — FROM $350

Shaped around the way you work.

This is our fully customised setup — designed with you from start to finish.

  • • We design your call flow alongside you — from greeting to after-hours routing
  • • Feels personal for callers, simple for your team
  • • Your setup can grow with your business — we'll help you make adjustments when you need to

Best for: growing businesses that want fewer runarounds and more real enquiries.

+ $15/month maintenance

BESPOKE CALL FLOW

Big business made easy.

Ideal for crews of 5 or more who need everything working together — multiple numbers, lines, or locations.

Built from the ground up for complex setups.

  • • Multiple teams, sites, or numbers, all working together
  • • Quick, seamless transfers to the right people
  • • Plays nicely with your tools, including Microsoft Teams

Best for: larger crews that need everything to run smoothly behind the scenes.

READY TO UPGRADE YOUR PHONE SYSTEM?

Book a free 15-minute consultation with Ed to see how we can transform your phone system

BOOK YOUR FREE DEMO